Privacy Policy

PRIVACY POLICY
Effective Date: May 4, 2025
Applies to: All users of PinasEstate com
Operator: TherMaServ com Ltd, Strasse 27, Yuli No 23, 9034 Varna, Bulgaria
Email: office@pinasestate.com

1. Purpose
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use PinasEstate com.
We comply with the Data Privacy Act of 2012 (RA 10173) of the Republic of the Philippines.

2. What Data We Collect
We collect only the information necessary for platform operation, including:

Name

Email address

Phone number

User type (buyer, seller, broker)

Login information

Property listing data

IP address and usage logs (for security)

We do not collect sensitive personal information unless voluntarily submitted.

3. How We Use Your Data
We use your data to:

Operate and maintain the platform

Display your listings and profile

Communicate with you regarding activity on your account

Respond to inquiries and support requests

Ensure security and prevent abuse

Comply with Philippine legal obligations

We do not use your data for advertising or resale.

4. Data Storage and Security
Your data is stored on secure servers located in Singapore, protected by industry-standard encryption, firewalls, and access controls.
Only authorized personnel may access user data.
We take all reasonable steps to protect against loss, misuse, or unauthorized access.

5. Data Sharing
We do not sell, rent, or share your personal data with third parties.
We only disclose data if:

Required by law or legal process

Necessary to protect the rights or safety of users or the platform

Explicitly authorized by you

6. Data Retention
We retain your personal data only as long as necessary for platform operation or as required by law.
You may request account deletion at any time.

7. Your Rights
Under Philippine law, you have the right to:

Access your personal data

Correct inaccurate information

Withdraw consent

Request deletion

File a complaint with the National Privacy Commission

You may contact us at office@pinasestate.com to exercise these rights.

8. Use of Cookies
We use basic cookies to support platform functionality, session management, and security.
We do not use third-party tracking or advertising cookies.

9. Changes to This Policy
We may update this Privacy Policy as needed.
Changes will be posted on the site and apply immediately. Continued use of the platform means you accept the updated terms.

10. Contact Us
For all privacy-related inquiries:
Email: office@pinasestate.com
Operator: TherMaServ com Ltd
Strasse 27, Yuli No 23, 9034 Varna, Bulgaria